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Shipping and commitment of returns
By Faberin

SHIPPING

DELIVERY TIME

The delivery time of the shipment is established by the manufacturer of the product. When you select the manufacturer on the product page, you can get an estimate of the days when the order will be ready. The maker undertakes to ship the product within the period agreed with the buyer

SHIPPING FOLLOW-UP

Once the purchase is complete, Faberin provides a personalized tracking number to each customer so that they can track their order at all times. It is important to note that the tracking number of the shipment will not be available until the order is finalized.

. Each maker uses its own messaging service and parcels, so it may be that sometimes there are variations between agencies.

SHIPPING CONDITIONS

The Faberin makers are committed from the beginning to send 100% finished products ready for direct use. They are responsible for providing an estimated period of actual processing and for respecting the preparation and delivery times agreed with the buyer.

>. In the absence of exceptional circumstances, the product should be shipped promptly. Legal requirements regarding delivery times may vary from country to country, and should be taken into account by the makers.

>. The same product can be sold in different countries. The maker himself selects the country where the products he manufactures will be available. If you have questions and would like a product to be available for sale in your country, please contact us.

RETURNS

30 DAY WARRANTY

All Faberin products are guaranteed for 30 days. During this time, we invite you to try the product out at home. If you are not satisfied or do not meet your expectations, you can return it at no additional cost.

. For its return, it is best to be returned in the same package where it was sent, in case of not having the initial packaging, the buyer agrees to facilitate its return in a similar packaging or box thus ensuring the safety of the product.

. If you would like to make a return, please do not hesitate to contact our customer service team.

ORDER CANCELLATION

If once you have made your purchase, you are not sure and you wish to cancel your order, please contact our customer service and we will speed up the whole cancellation process.

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